In the event of a recall situation, Fresh Kist Produce LLC has a product recovery program to effectively remove and return the product involved from consumers, retailers, foodservice distributors, and/or wholesalers.

Contact List:
The sales manager in Salinas or in Santa Maria should be contacted immediately, if a recall situation develops. The sales manager with the assistance of the chief financial officer or assistant controller will be responsible for determining the destination of all of the potentially contaminated product and to notify all of the consignees involved. The sales manager will continue to follow up and monitor the effectiveness of the recall.

Bar Coding:
A bar coding system has been installed in all Fresh Kist shipping locations to track product. Pallet tags are placed on all pallets as product is received. The pallet tag is bar coded enabling Fresh Kist to track product through out the distribution cycle: inbound product on receipt, handling through the coolers, loading over the road trucks, and on arrival at consignees. The bar code identifies numerically, the grower, ranch, date packed, and product type.

A consignee may occasionally receive a partial pallet without a pallet tag. However, partial pallets can be tracked through our computer system. This means we can track the product, as long as we have a ship date and purchase order number.

Recall Procedure:
When all of the information is gathered regarding the lot in question, the sales manager will contact all customers via fax and certified letter and follow up with a fax to inform each of the customers of the recall situation. The information will include the specific reason for the recall and the required action. In addition, a letter and a questionnaire will be sent to each customer verifying their awareness of the recall and the action taken.

As product is returned Fresh Kist will consult with Primus Laboratories to determine the proper method of disposal. All returned product and disposal will be documented.

Follow up:
The sales manager will be responsible to verify that the customer received notice of the recall and is taking the appropriate action. Monitoring the amount of returned product will be used to measure the effectiveness of the recall.

Status reports will be used to update the individuals involved in the recall. The reports will include the following information:

1. Total number of customers notified of the recall, including dates and method of notification.
2. Number of customers who have responded to the recall and the amount of product each customer had on site at the time of recall.
3. Number of customers who have not responded.
4. Total amount of returned or disposed of by each customer.
5. Estimated time for the completion of the recall.

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